How to change a forgotten password
The user will click on the "Forgot Password?" button on the login screen.
The user will enter the email address, which was used to initially register as a user, and then click on the "Send me an email" button.
A screen with a message will tell the user to check their email.
Resending the email will be possible via the help button.
The user will receive an email and click on the link that appears in the email.
The user will need to set a password according to the following rules:
Password must contain at least:
- 10 characters
- Lower case letters
- Upper case letters
- Special character
- The user needs to repeat the password, and click the “Change Password” button.
In the first click on the password field, a window with password rules will pop up. In case of a password that does not match the rules, the rules will open again with a red symbol. In case the repeat password is not the same an alert will appear.
After clicking on the 'Change Password' button, the login page will appear with the “Changes have been successfully saved” notification.