Control Center

Centralize Your Workflow in the Control Center

Welcome to the Control Center, your one-stop hub for overseeing all tasks.

In this central space, you’ll find detailed information on all tasks, including their due dates, categories, sources, and responsible parties. Each task is also equipped with clear steps for issue resolution, enabling you to swiftly tackle and rectify any challenges that arise.

The Control Center

The Control Center is organized into four main tabs, structured by task priority to automate your workflow and progressively guide you through your responsibilities:

Attention Needed: monitoring that require immediate review due to issues with automatic evidence or overdue evidence.
Upcoming: monitoring with evidence due in the next 2 months.
Not Started: monitoring that don't have evidence yet and no urgent due dates.
Healthy: monitoring where evidence has been successfully added and is ready.
All: a comprehensive view of all monitoring.

Each monitoring within the Control Center includes the following columns:

Monitoring Name: title of the monitoring task.
Due Date: the deadline by which the task needs to be completed.
Category: the area the monitoring task pertains to.
Source: the origin of the evidence for the monitoring.
Owner: the individual responsible for the monitoring.
Fix Now Button: available in the case of an issue, this button allows for immediate corrective actions to be initiated.

Filtering the Control Center

You can filter the screen according to the following metrics to streamline your navigation and focus on specific monitoring items:

Category: specifies the area that the monitoring falls under, such as Access Control.
Source: identifies where the evidence is being pulled from.
Owner: shows the person responsible for the monitoring.
Framework: indicates the compliance framework to which the monitoring belongs, such as SOC 2.

How to Fix an Issue

1. To begin addressing an issue, select 'Fix Now'.

2. You will be provided with details of the issue and the actions required. Proceed by taking the necessary corrective steps.

3. Once the corrections are complete, click 'Fixed'.

This action will update the monitoring status to 'Healthy'.

Additionally, the status will be changed on the audit screen to 'Ready For Review' for all relevant monitors within the controls.

How to Manage Monitoring

Click on any monitoring to view the status of the evidence.
A flyout will appear containing three tabs:

Overview:
- If there is an issue present, the display will show 'The issue' along with the 'Action required.'
- If there is no issue, it will indicate 'You're All Set.'

This tab also shows the evidence you have uploaded for the monitoring and provides an option to view old evidence from past audits.

It also lists the number of controls under this monitoring.

2. How To Fix

This tab offers detailed step-by-step instructions on how to correct the issue and specifies what evidence you need to upload.

3. Comments

This tab facilitates all communication and collaboration regarding the monitoring. Use it to exchange messages or ask questions with stakeholders.

How to Add a Due Date and Reminder

1. Go to the monitoring for which you want to add a due date and click '+ Add Due Date'.

2. The due dates are auto-set by Scytale based on the audit period.

You have the option to keep these dates or adjust them individually, but customizing multiple dates is not typically recommended.

3. By default, you will receive a reminder for the monitoring 7 days before the due date. Customize when you receive this reminder by selecting an option from the dropdown menu.

4. After making your selections, click 'Save' to apply the changes.

Note: You can always edit the due date by selecting 'Edit Due Date' from the three-dot menu. Here, you can also opt to send an instant reminder to the owner about the monitoring by choosing 'Send Reminder Now'.